Big brands and established companies are gearing up for better implementation of technology and digital tools like Google Analytics, MCFX, AWeber, Optimizely, etc, to boost their marketing efforts. They believe that use of such tools and softwares to create online presence will contribute to better management of projects, customers and talent along with acquisition and retention of correct customer base through proper data analysis and integration.
Use of Artificial Intelligence is of course a part of the list, but many are not considering it to be among the top priorities. The main reason behind it is the use of data in AI. Many data collection systems and techniques are outdated and often fail to fetch the correct information to give accurate results. Moreover, data is often fragmented and scattered, making it challenging to interpret them properly. In such a condition, AI will not be able to deliver the desired result, and thus lead to misinformation, misrepresentation and lack of transparency. But definitely they plan to use its simple features for marketing, allowing the advanced AI applications to become more evolved and gain more clarity.
Companies and brands feel that every department of an organization, and every level of employees are responsible to make this a success through their efforts and contribution. The concept of marketing is not solely limited to the marketing department anymore. Rather should be a result of joint cooperation. Businesses are increasing their budget allocation for this purpose, as per recent studies. The major part of the focus is on customer service and providing better performance and experiences to them. Handling complexity, integration or rules form the lesser chunk of the plan.
To conclude, the use of evolving and latest technology in marketing efforts and modernizing the system will clearly give them an edge over their competitors. However, it is necessary to have clear goals and expertise to implement that emerging technology into the business, which can be achieved faster with the help of professionals who are experts in this field.
Wish to add your own ideas and opinions? Let me know in the comments.
Comments
Post a Comment